1. General Information
In compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Portela Design informs users about its privacy policy regarding the processing and protection of personal data.
Data Controller
- Company Name: Portela Design S.L.
- Tax ID: B-XXXXXXXX
- Address: Calle Ejemplo, 123, 28001 Madrid, Spain
- Email: privacy@porteladesign.com
- Phone: +34 900 000 000
2. Data We Collect
We collect the following types of personal data:
2.1. Data You Provide Voluntarily
- Contact information: name, surname, email, phone number
- Professional information: company, position, industry
- Project information: description, budget, deadlines
2.2. Automatically Collected Data
- Technical data: IP address, browser type, operating system
- Browsing data: pages visited, time spent, clicks
- Cookies: as detailed in our Cookie Policy
3. Purpose of Processing
We process your personal data for the following purposes:
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Managing contact requests | Consent | Until resolved + 1 year |
| Preparing quotes | Pre-contractual measures | 6 months |
| Providing contracted services | Contract performance | Contract duration + 5 years |
| Sending newsletters and marketing | Consent | Until consent is withdrawn |
| Website analytics and improvement | Legitimate interest | 26 months |
4. Data Recipients
Your data may be shared with:
- Service providers: hosting, email marketing, analytics (under data processing agreements)
- Public authorities: when required by law
- Collaborators: freelancers participating in projects (under confidentiality agreements)
International Transfers
Some of our service providers are located in the United States. In these cases, we ensure they have adequate safeguards in place (EU Standard Contractual Clauses, DPF certification).
5. Your Rights
As a data subject, you have the right to:
Access
Know what personal data we process about you
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data
Restriction
Restrict the processing of your data
Portability
Receive your data in a structured format
Objection
Object to the processing of your data
To exercise these rights, please contact us at privacy@porteladesign.com with a copy of your ID document.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.
6. Security Measures
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage:
- SSL/TLS encryption for all communications
- Secure storage with restricted access
- Regular backups
- Staff training on data protection
- Regular security reviews
7. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
9. Policy Changes
We reserve the right to modify this privacy policy to adapt it to legislative or jurisprudential developments. In case of significant changes, we will notify you through our website or by email.
10. Contact Us
If you have any questions about this privacy policy or the processing of your personal data, you can contact us at:
- Email: privacy@porteladesign.com
- Phone: +34 900 000 000
- Address: Calle Ejemplo, 123, 28001 Madrid, Spain